Customer Support and Success
About
The Customer Support and Success team at Global-e is dedicated to ensuring a seamless experience for clients as they navigate global e-commerce. This team provides comprehensive onboarding for new customers, offers ongoing technical support, and fosters long-term relationships through proactive customer success initiatives. They address inquiries and challenges, ensuring that clients realize the full value of Global-e's solutions while enhancing customer satisfaction and loyalty.
Team members
Asaf Yosef
Application Analyst
Bernard Ng
Client Onboarding Associate
Desiree Romero
Merchant Support Manager, Nort...
Dorian Hill
Technical Support Lead
Geraldine Andre
Customer Success Director
Ira Morstyn
Director Of Customer Service
Marielle Riccardelli
Client Onboarding Associate
Michal Cohen
Director Of Customer Service
Roderick Benjamin Pa...
Technical Support Team Lead
Winnie Shin
Client Onboarding Associate