Walid Elguebaly

Walid Elguebaly has experience working in various companies and holding different roles. Walid is currently a Director of Data and Analytics at Global Excel Management Inc. Starting in 2023. Prior to this, they worked as an Associate Director of IT at Merck from 2019 to 2022, where they collaborated with business partners to incorporate digital solutions into business strategies and contributed to shaping the future development of IT products. From 2016 to 2019, they were a Program Lead at AppDirect, where they oversaw and managed customer-specific programs and launched new programs to support business scaling. From 2014 to 2016, they served as a Customer Success Manager at Genius Solutions, managing customer relationships and identifying improvement opportunities. From 2013 to 2014, they held the same role at TrueCommerce DiCentral, leading, coaching, and mentoring the customer success team. From 2011 to 2013, they were a Customer Support Manager at Nakisa, overseeing the development support team and providing software customization to Fortune 500 customers. Prior to that, they worked as an Information Technology Team Lead at GSK from 2009 to 2011. Walid started their career as a Research Associate at Concordia University from 2006 to 2008. Overall, Walid has a diverse background in data and analytics, IT, program management, customer success, and research.

Walid Elguebaly holds a Master's degree in Computer Vision from Concordia University. Walid attended this institution from 2006 to 2008. Prior to that, they obtained a Bachelor's degree in Computer Science from Helwan University. As for additional certifications, Walid Elguebaly has obtained the Professional Scrum Master (PSM I) certification from Scrum.org, although the month and year of obtaining the certification are not provided.