Colin Packer

Colin Packer is an experienced professional in the technology and customer service sectors, currently serving as a NOC Technician at Global Linking Solutions since September 2014. Prior roles include serving as a SOC Team Member at NASCENT Technology and as an Email Customer Service Advisor at NCO Group, where effective communication and problem resolution were key responsibilities. Colin has also held positions that required technical support and customer service skills at Connextions and HP, as well as roles in retail at IKEA and Kroger, demonstrating a versatile background in both technical and customer-focused environments. Colin holds an Associate's Degree in Applied Science, Computer Network Systems from ITT Technical Institute, earned between 2008 and 2010.