Ben Smith

Ben Smith is an accomplished sales operations professional with extensive experience in optimising sales processes and driving revenue growth across various companies. Currently serving as the Director of Sales Operations for Global Payments Inc. since January 2025, Ben leads sales operations in the UK and Ireland. Prior to this role, Ben was the Head of Sales Optimisation and Technology at takepayments Limited, focusing on enhancing sales funnel performance for SMEs. Ben's expertise extends to positions held at Payzone UK, including Head of Sales Optimisation and Head of Contact Centres, where management of sales systems and telemarketing functions was pivotal. Ben's earlier career includes roles at Worldpay and Ikano Bank UK, showcasing a strong foundation in performance analysis and customer service management. Ben holds a Matric degree from Edenglen High and attended Loughborough University.