Daniel Gregorio

End User Support Specialist

Daniel Gregorio has extensive experience in technical support and operations, currently serving as an End User Support Specialist and Senior Operations Analyst at Global Payments Inc. since September 2018. Responsibilities include providing assistance to merchants and developers on payment solutions, troubleshooting technical issues, and managing merchant accounts. Prior to this, Daniel worked at Accenture as a Customer Service Agent, addressing inquiries and identifying trends. Daniel also held roles at Gerdau as Sales Support Team Leader and Sales Support Agent, where contributions included developing KPI databases and providing sales support. Educational qualifications include a Bachelor's Degree in Industrial Engineering from Universidade Presbiteriana Mackenzie, São Paulo.

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