Global Response
Debi Metsch has extensive experience in customer service and management roles, demonstrating a strong commitment to providing premier customer service. Currently serving as a Customer Service Associate at Global Response since April 2017, Debi transitioned from onsite work to remote operations following the Covid pandemic. Additionally, a long tenure at Publix Supermarkets starting in June 2002 as a cashier showcases a consistent focus on customer interaction and assistance. Previous roles include serving as a CSR at Certified Medical Consultants, where scheduling and documentation were managed, and as Billing Office Manager at Cardiology Associates, where insurance verification and billing collection processes were overseen. Earlier experience includes working as a Biller for Medical Billing Solutions. Education includes a high school diploma with a focus on business from Madison Heights High School, complemented by studies in pre-law at Ball State University.
This person is not in any teams
This person is not in any offices
Global Response
Global Response is The Brand Contact Center. We build partnerships with the world's top Brands, focused on our shared commitment to Brand passion, collaborative teamwork, and quality customer experiences. Our mutual commitment drives Brand enhancement and quality customer care. Our unique culture, built on a foundation of Brand focus, client relationships, and customized solutions, is reflected in every phone, chat, email and social media interaction conducted by our customer service representatives – known at Global Response as Brand Specialists. Our partners have come to depend on our accountability, dedication, and flexibility with customized solutions. We build Brand Passion by developing in-depth process and product knowledge along with quality relationships. Brand Specialists are the heart of our customer service strategy. We support them with the management and technology that will ensure their success. And Global Response provides the reporting and analytics that will assure the evolution of the customer experience with a data-driven strategy of continuous improvement. Global Response. Your Brand. Our passion.