Global Response is The Brand Contact Center.

We build partnerships with the world's top Brands, focused on our shared commitment to Brand passion, collaborative teamwork, and quality customer experiences. Our mutual commitment drives Brand enhancement and quality customer care. 

Our unique culture, built on a foundation of Brand focus, client relationships, and customized solutions, is reflected in every phone, chat, email and social media interaction conducted by our customer service representatives – known at Global Response as Brand Specialists.

Our partners have come to depend on our accountability, dedication, and flexibility with customized solutions. We build Brand Passion by developing in-depth process and product knowledge along with quality relationships. Brand Specialists are the heart of our customer service strategy. We support them with the management and technology that will ensure their success.

And Global Response provides the reporting and analytics that will assure the evolution of the customer experience with a data-driven strategy of continuous improvement.

Global Response. Your Brand. Our passion.

Call Center

Global Response

Wendy Shooster Leuchter

Jose Cintron

Shanntel T.

Jose Castillo

Andrew Alles

William Anthony Streegan (bstreegan@grstaff.com)

The Leadership Team at Global Response is responsible for defining the strategic direction and operational excellence of the company. Comprising key executives such as the CEO and VPs of various divisions, this team fosters a culture of collaboration and innovation, ensuring alignment between brand objectives and customer service delivery. They drive organizational performance through strategic decision-making, optimizing resources, and enhancing partnerships, all while championing the commitment to quality customer experiences and data-driven improvements.

Leadership Team

Customer Service Team

Business Operations

Leadership Team

About

Team members

Other teams at Global Response

Customer Service Team

Business Operations