Global Telesourcing
Nigina Karimova has worked as a Financial Services Representative at Vancity since August 2022. Prior to that, they were employed as a Material Quality Administrator at BAT from October 2017 to June 2018. Additionally, they worked as an Administrative Assistant at Matto Espresso from December 2016 to May 2017.
Nigina Karimova completed their Master's degree in Business Administration and Management, General from University Canada West. Nigina attended the university from 2021 to 2023. Prior to that, they obtained their Bachelor's degree in Banking and Financial Support Services from the Management Development Institute of Singapore in Tashkent (MDIS Tashkent), where they studied from 2012 to 2016. Additionally, Nigina obtained a certification in Financial Accounting 099 in March 2022 from University Canada West.
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Global Telesourcing
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Customer experience is the measure by which today’s brands are judged, and expectations are high. In most domestic markets, it’s difficult and expensive to scale high-quality customer contact solutions. Offshoring is an option, but language, accent and cultural disconnects can undermine customer relationships.