Karen-Elise Fjermeros

Head Of Customer Care B2b at GlobalConnect

Karen-Elise Fjermeros has a diverse work experience in the telecommunications industry. Karen-Elise started their career at Telenor Norge AS in 2011 as a Customer Advisor, where they also took on the role of Team Coordinator. Karen-Elise then became a Team Leader for engagement before moving on to Telenor in 2015, where they served as the Department Manager until 2019. Currently, Karen-Elise is the Head of Customer Care B2B at GlobalConnect.

Karen-Elise Fjermeros earned a Bachelor's degree in Økonomi og ledelse from BI Norwegian Business School between 2012 and 2015. Additionally, they obtained certifications including Versa SD-WAN Basics (V-SDB) from Versa Networks in 2022, High Performance Management Techniques from COPC Inc. in 2016, and completed the Talentprogrammet for nye ledere i Telenor Norge from Telenor in 2014.

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Timeline

  • Head Of Customer Care B2b

    January, 2022 - present

  • Department Manager

    July, 2019

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