Charlotte le

Charlotte Le is an experienced professional in customer success management, currently serving as the Customer Success Team Lead for Consumer at GlobalData Plc since October 2021. In this role, Charlotte supports top accounts in the FMCG sector, focusing on client retention and growth opportunities while managing a team in the EMEA region. Previous positions at GlobalData include Senior Customer Success Manager and Customer Success Manager, where Charlotte honed skills in client engagement, account management, and cross-functional collaboration. Earlier experience includes roles as an Assistant Property Manager and English Language Teacher across various institutions. Charlotte holds a BA Honours in Economics from The University of Manchester and a Level 4 Diploma in Art and Design from the University of the Arts London.