Josh York

Josh York currently serves as the Director of Enterprise Systems at GlobalMeet since April 2023, where responsibilities encompass the strategic planning and development of enterprise applications aligned with business goals, while managing critical systems like AWS and ServiceNow. Previously, Josh held multiple leadership roles at PGi from January 2010 to April 2023, including Director of Global Contact Center & Support Systems, where oversight extended to Global Contact Center Technology and systems such as Salesforce. Additional positions at PGi involved directing customer support efforts and expert product support initiatives, as well as leading Tier 2 operations. Earlier in the career, Josh was Services Manager at Best Buy, overseeing a significant revenue budget and developing business plans based on customer feedback.