Matthew Engel

Matthew Engel has a diverse work experience in the tech industry. Matthew is currently the Director of Support at GlobalMeet, overseeing a Care team supporting a SaaS Webcasting platform used by Fortune 500 companies. Matthew'sresponsibilities include analyzing support metrics, identifying improvement opportunities, and working with a cross-functional team to enhance the customer experience. Prior to this, Matthew served as the Director of Support at PGi, where they managed a Care team supporting multiple Unified Communications applications. Matthew also worked as the Director of Software Support at TalkPoint, where they were responsible for creating and managing the software support department. Additionally, Matthew gained experience as a Channel Service Representative and Production Manager at TalkPoint, managing partnerships and executing webcasting projects for Fortune 500 clients. Matthew started their career as a Streaming Media Assistant at MLB Advanced Media and worked as a Production Assistant in a freelance capacity.

Matthew Engel attended Marymount Manhattan College from 2005 to 2009, where they earned a degree in Communication Arts with a focus on Television/Film Production. Prior to college, they attended Portage High School, although specific details about their educational experience there are not provided.