Aditya Jain is a seasoned Business Analyst and Senior ServiceNow Consultant with extensive experience in delivering tailored solutions across diverse industries. At Tech Mahindra, contributions included collaborating with global clients to design and implement ServiceNow solutions, leading to a 30% reduction in ticket resolution time and improved team productivity. Previous experience at ICICI Bank involved managing a diverse portfolio of high-net-worth clients, achieving a 30% boost in client engagement and a 15% growth in portfolio value. Aditya also demonstrated expertise in optimizing core banking functionalities, enhancing operational efficiency by 20% during tenure in a business analyst role. At inMorphis, Aditya directed the implementation of CSM workflows, successfully closing process gaps to elevate client operational efficiency by another 20%. Currently, Aditya serves as a Senior ServiceNow Consultant at Globant.
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