Carmen A. is a Senior Product & UX Designer specializing in mobile customer journeys, product strategy, and accessibility. They have co-led significant UX improvements for British Airways' mobile app and have designed vital travel experiences for LATAM Airlines, focusing on user-centered and inclusive design. Carmen has also served as a professor in Interaction Design, guiding students through user-centered project development. Having worked in various roles, they emphasize collaborative problem-solving and the intersection of business goals, user needs, and technical constraints to enhance product experiences.
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