Deepika Jain is a Senior Software Engineer at Globant, specializing in ServiceNow development with a focus on ITOM and ITSM. With 3.5 years of experience, Deepika has worked extensively on Event Management, CMDB, Discovery, and Virtual Agent integrations. Deepika holds multiple certifications, including Certified System Administrator and ITIL V4 Certified. Deepika completed a Bachelor of Technology in Computer Science from Sagar Institute of Research & Technology in 2022. Prior experience includes roles at HCL Technologies, HCLTech, and Accenture.
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