Lorena Martinez is an experienced Project Delivery Manager currently working at Globant since July 2023, previously holding the same title at the company from September 2018 to December 2021. Before joining Globant, Lorena served as Gerente de operaciones at Conduent from March 2012 to June 2015, managing customer service for the Claro services Campaign and overseeing a team of 300 agents. In the role of Delivery Manager at Conduent, responsibilities included aligning customer and company objectives for a team of 200 people. Lorena holds an MBA from Universidad Rey Juan Carlos and a Master's degree in Data Analytics and Information Systems from Arden University, along with certifications in Scrum Master and SAFE, and a degree in Business Administration from Corporación Universitaria Iberoamericana.
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