Manish Kelkar is an accomplished professional with extensive experience in technical support and application management. At NICE Systems, Manish established and managed a Global Technical Support Center, significantly enhancing customer satisfaction and implementing key initiatives such as the Shift Left strategy. In the current role at Globant as Global Mobile App Implementation Manager, responsibilities include overseeing developer accounts, managing vendor partnerships, and ensuring compliance with app store regulations. Previously, Manish served as a Project Manager at Cognizant Technology Solutions, directing IT transformation projects and managing sizable technical teams. Currently, Manish also holds the title of Group Manager, Technical Support at NICE Actimize. Manish holds a Bachelor of Commerce in Cost Accounting from Pune University and a degree in Mass Communication with a focus on Digital Media from Xaviers Institute of Mass Communication.
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