Marco Ortega is a Senior Business Analyst at Globant, where they focus on replacing legacy billing systems using Agile methodologies. With nine years of experience in Financial Services, they have successfully implemented projects, including a new global CRM that enhanced customer sales channels. Previously, Marco worked at IBM as a Senior PMO, where they contributed to CRM implementations and improved digital channel strategies. Marco holds a degree in Computer Systems Engineering from Unitec Atizapan.
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