Victoria Sofroni has a diverse background in technical support and customer relationship management. From April to May 2016, Victoria held multiple roles at Orange, including Level 1 Technical Support Expert and Customer Relationship Training & Knowledge Management Coordinator, where responsibilities included promoting training practices and enhancing employee learning experiences. Victoria also served as a Help Line Assistant, effectively managing customer inquiries and improving service delivery. From February 2022 to September 2024, Victoria worked as a Business Market Technical Help Line Expert at Pentalog and is currently a People Manager at Globant, overseeing project management activities. Victoria holds a Bachelor's degree in Marketing and Logistics and two Master's degrees in Public Relations, Advertising, and Applied Communication from Academia de Studii Economice din Moldova.
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