Faisal Usman

Faisal Usman has over 25 years of experience in information technology and business intelligence, currently serving as Director of Information Technology at Globe Life since February 2009, where significant achievements include improving email marketing open rates from 5% to 40% and achieving Sender Score Certification within six months. Prior roles include Sr. Web Analyst at True.com, where reporting and data automation were pivotal, and Business Intelligence Analyst at HomeAway.com, focusing on traffic and financial performance metrics. Faisal also has a strong background in database marketing and project management from previous positions at Sterling Commerce and Rockwell Collins. Educational credentials include an MBA in Information Systems and Finance from The University of Texas at Arlington and a B.S. in Computer Information Systems from Southeastern University.