Sandeep Shetty

Sandeep Shetty has over 11 years of experience in operations in the BPO/Call Center industry, with a specialization in managing inbound and outbound operations. Sandeep has worked in various domains such as BFSI, Telecom, Consumer durable, and retail. Sandeep has a strong track record of managing large teams and improving customer service levels. Sandeep is skilled in SLA management, P&L management, and budget planning. Sandeep also has experience in business development and account management, driving monthly revenues. With a MBA from Andhra University, Sandeep combines strong analytical skills with the ability to lead and develop large teams effectively.