Globl.Contact ist der erste und einzige 100% digitale Customer Service Partner. Durch die Nutzung von Smart Data gelingt es uns, per Social Recruiting, flexibel, unlimitiert und weltweit die Talente zu finden, die unsere Auftraggeber benötigen - jederzeit, in allen Sprachen und dies muttersprachlich. Modernste Technologien ermöglichen es unseren fest angestellten Mitarbeiter:innen von überall auf der Welt zu arbeiten - 100% remote, unter höchsten Sicherheitsstandards und DSGVO konform. Voll digitalisierte Prozesse und unser einzigartiges Qualität- und Performancemanagement, auf Basis unserer de-zentralen Globl.Communities, helfen nicht nur nachweislich eine höhere Qualität sicherzustellen, sondern auch unsere Talents kontinuierlich weiter zu entwickeln. Dies führt zu einer hohen Mitarbeiterzufriedenheit und -bindung sowie zu einer hohen Zufriedenheit der Kunden unserer Kunden. Every contact a happyning - das ist es was wir versprechen.

Globl.Contact

Kai Michael Czeschlik

This department focuses on assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.

Customer Support

This department focuses on strategic guidance and organizational development for fostering innovation and transformation.

Business Leadership

This department manages interactions and communications between the organization and its community, focusing on engagement and support.

Community Relations

This department focuses on providing assistance and solutions to customer inquiries and enhancing sales through effective communication.

Customer Support Services

This department is responsible for setting the strategic direction and overall vision of the organization.

Executive Leadership

This department focuses on expanding the organization's presence and fostering relationships across different regions and cultures.

Globl.Contact

Org chart

Teams

Customer Support

Business Leadership

Community Relations

Customer Support Services

Executive Leadership

Global Outreach

Offices

Globl.Contact

Org chart

Teams

Customer Support

Business Leadership

Community Relations

Customer Support Services

Executive Leadership

Global Outreach

Offices

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