Peter Kelly

Peter Kelly is an experienced professional specializing in customer service and account management, currently serving as a Contracts Consultant for Glocomms Contracts DACH since May 2024. Prior to this role, Peter excelled as an Account Manager at enfore, where responsibilities included managing B2B interactions and enhancing operational efficiency. Peter's background includes a role as a Senior Customer Concierge Specialist at Blacklane, providing high-level service to prestigious clients such as Emirates. Experience as a Fraud Specialist at Lloyds Banking Group involved detecting and resolving fraudulent activities, while an earlier position as an Administrative Officer at the Northern Ireland Civil Service developed strong organizational skills. Peter began a diverse career at BT, where responsibilities ranged from customer service to HR tasks. Academically, Peter holds a Bachelor's degree in Political Science and Government from Ulster University and an Associate's degree in Marketing from Belfast Metropolitan College.