Hannes Alvin is an experienced customer support professional with a strong background in leadership and service management across various industries. Currently serving as the Director of Customer Support for EMEA at Glooko since January 2022, Hannes previously held positions at Stanley Black & Decker, Inc. as Customer Service Manager for the Northern Region and Nordics from January 2020 to January 2022. Hannes's extensive experience also includes a long tenure at Flügger group A/S from July 2005 to June 2019, where responsibilities encompassed leadership of customer support teams in Sweden and Denmark. Hannes holds a Bachelor of Arts (BA) in English Linguistics from the University of Gothenburg and has additional educational experience at Santa Barbara City College.
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