Glovo
Anastasia Burlakova is an experienced professional in customer support and quality assurance. Currently serving as the Regional Quality Assurance Manager for Glovo in Southeast Europe and Africa since October 2018, Anastasia oversees support teams, manages internal live operations, and has successfully launched initiatives in Ukraine, Georgia, and Kazakhstan. Prior experience includes roles as Customer Support Operations Manager at Glovo, Customer Support Team Lead at Nextiva and SupportYourApp, where responsibilities encompassed team management, onboarding processes, and technical support across various platforms. Anastasia's educational background includes a Master of Business Administration from Kyiv National Economic University and a degree from the National Pedagogical University 'M.P. Drahomanov' in Kyiv.
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Glovo
95 followers
Glovo is a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Glovo currently delivers over +100M annual orders and operate in 22 countries, and in +400 cities.