Tomás Ignacio Perticari is an experienced Product Manager and global operations leader with a strong background in optimizing processes and driving efficiency across multiple organizations. Currently serving as the Global Head of Content Operations at Glovo, Tomás leads a significant team and has successfully implemented automated processes, reducing costs by approximately 50% over two years. Their previous roles at Glovo include Global LiveOps Program Manager, where Tomás improved over 130 customer support processes, and Latam Partner Ops Manager, where Tomás Ignacio coordinated operations post-M&A with Delivery Hero. Prior to Glovo, Tomás held positions at Molinos Rio de la Plata as Supply Chain Manager, achieving substantial reductions in stock-outs and product waste, and at Colgate-Palmolive as a Trade Marketing Intern. Tomás holds a Master of Engineering in Industrial Engineering from the University of Buenos Aires and participated in an academic exchange program at Czech Technical University in Prague.
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