Kamila Gruzdz

Kamila Gruzdz is an experienced customer support and service professional with a strong background in the energy and retail sectors. Currently serving as a Customer Support Specialist in Operations at Glow Green Ltd since June 2022, Kamila has honed skills in managing customer inquiries and providing exceptional service. Prior roles include Customer Service Specialist at EDF, where responsibilities encompassed setting up payment plans and addressing customer complaints, and Member Relations Specialist at Utility Point, offering expert advice on energy issues. Earlier experience as a Duty Manager at Decathlon UK involved overseeing retail operations and team management, while a position as Supervisor at Deichmann focused on delivering high-quality customer service in the footwear industry.