Gautham R

Gautham R has extensive work experience in various technical support roles. Gautham started their career at Infosys BPM as a Senior Process Executive, where they acted as a floor manager and handled team responsibilities. Gautham then joined HP as a Technical Solutions Rep, providing troubleshooting support for client issues on Windows XP. After that, Gautham worked at AT&T as a Senior Technical Associate, where they handled network-related troubleshooting and server management tasks. Gautham then moved on to Stats Perform as a Team Lead, responsible for technical troubleshooting, client escalations, and support for company products and services. Later, they joined Envoy Mortgage as a Team Lead in IT Support, ensuring smooth functioning of computer systems. Currently, Gautham is working at GlowTouch Technologies as a Team Lead in Support Operations, overseeing website protection and monitoring for a client called SiteLock.

Gautham R completed their Master of Science (MS) in Information Technology from Mangalore University between 2010 and 2012. Prior to that, they obtained a Bachelor Of Computer Applications degree from the same university in the years 2004 to 2007. Gautham also completed Pre-University education at Milagres College, Falnir Road, Hampankatte, Mangalore, and received their High School Diploma from Milagres High School. In addition to their formal education, Gautham has pursued several certifications, including Cisco Networking, COBIT 2019, Cloud Computing, ITIL Foundation Level, ITIL 4, Introduction to Programming Using Python, Linux Foundation Certified System Administrator (LFCS), Macromedia Flash Programming, PM 101 | Introduction to Project Management, and Software Testing.