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Dwino Panis

ITS Service Delivery Manager at Galapagos

Dwino Panis has a strong background in technical support and sales roles. Currently working as the ITS Service Manager & Teamlead SSC at Galapagos, handling servicedesk responsibilities and team coordination. Previously worked as a Technical Support Engineer at Shiftz and Technical Support at ICTinus. Also has experience in sales roles at Telec Solutions and Oktogone. Graduated from Kaso-Mortsel with a Diploma in Boekhouden-Informatica.

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Timeline

  • ITS Service Delivery Manager

    April 1, 2024 - present

  • ITS Service Manager & Teamlead SSC (service & Support Center)

    January, 2022

  • Team Lead Service & Support Center (ssc)

    September, 2021

  • Servicedesk-specialist & Coördinator

    March, 2020

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