Sandeep Mattam

Sandeep Mattam has worked in various roles in the IT industry since 2010. In 2010, they worked as a QA Analyst at Serco, where they were responsible for quality checking and business complex cases for UK-Retail Banking Off-shore Operations. From 2012 to 2014, they worked as a Senior Consultant at Sutherland Global Services, providing support to NA, EMEA, and APAC for McAfee Mobile Security Software Tier 2 Technician & Intel Anti-Theft Services & Technologies. In 2014, they joined Zealous Services as a Team Lead, where they were responsible for employees recruitment for US Lead Generation Process, Training, Leads monitoring and Report generation. From 2016 to 2017, they worked as a Technical Support Specialist at Norwin Technologies, providing application training and technical support for BackInTheBlack Loss Mitigation Application. From 2017 to 2018, they worked as a Senior Associate at Groupon, providing support to Australia and New Zealand clients through multi messaging channels like Chat/email using Zendesk software application. Finally, in 2022, they joined Gmelius as a Technical Support Engineer.

Sandeep Mattam has an education history that includes a Master of Computer Applications (MCA) from Periyar University (2006-2009), a Bachelor's Degree in E-Commerce/Electronic Commerce with Computer Applications Specialization from Sri Venkateswara University (2003-2006), an Associate's Degree in Business/Commerce, General from Board of Intermediate Education, Andhra Pradesh (2001-2003), and a High School from Board of Secondary Education, Andhra Pradesh (1996-2001). Sandeep also holds certifications in Verified International Academic Qualifications from World Education Services (obtained October 2022), McAfee Mobile Security Software from Sutherland (obtained November 2012), and Inbound Marketing from HubSpot Academy (obtained September 2022).