Sonya Schofield

Head Of Customer Care at Go Car Credit Limited

Sonya Schofield is a seasoned professional in customer care and vulnerable consumer strategy, currently serving as Head of Customer Care at Go Car Credit Limited since September 2023. Previously, Sonya held the position of Senior Vulnerable Consumer Lead at Studio Retail Limited from September 2022 to September 2023. At GAIN Credit, Sonya was instrumental as the Head of Vulnerable Consumer Strategy and also served as Vulnerable Consumer Lead between November 2020 and September 2022. Earlier experience includes roles in risk and compliance at Studio Retail Limited and serving as Vulnerable Customer Lead at Home Retail Group PLC, where Sonya contributed to regulatory change programs. Sonya began a long tenure at Barclaycard in November 2002, culminating in a role as Vulnerable Customer Lead, where expertise on vulnerability shaped several innovative strategies.

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Go Car Credit Limited

Go Car Credit want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time. The company understand anyone could have problems getting credit via traditional banks. The primary focus is ethical and responsible lending and putting the customer’s interest at the core of every decision made. Go Car Credit ensure that customers are never judged solely on their credit history. Instead, decisions are based on a blend of science and human judgement to understand whether the repayment schedule will be manageable for the customer.


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51-200

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