Jenna Smith is currently the Director of Customer Success Operations at Go1, where they focus on embedding a customer-centric mindset within success teams and driving value in the customer journey. They previously held various leadership roles in the Department of Education Northern Territory, including Assistant Regional Director and Senior Project Manager, and contributed significantly to initiatives aimed at preparing educators for leadership positions. Jenna also served as Senior Program Manager at The Centre for School Leadership, Learning and Development, and held a Business Development Manager position at InterContinental Hotels Group. Jenna holds a degree from Charles Darwin University, completing their studies in 2018.
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