Bertrand M.

Bertrand M. has over 20 years of work experience. Bertrand began their career in 1999 as a Technical Support Engineer at Sykes Asia, Inc. Bertrand then moved on to become a Team Leader and Account Operations Manager at the same company. In 2006, they joined eServices Global Solutions as an Operations Manager BPO Specialist. Three years later, they became a Service Desk Manager at Kaisa Consulting. In 2016, they took on the role of Operations Manager at TaskUs Philippines. Most recently, they have been an Engagement Manager at Go2 since 2021.

Bertrand M. completed their education history with a degree in Chemical Engineering from De La Salle University between 1993 and 1998. Bertrand has also obtained several certifications, including Lean Management from Udemy in December 2022, 7 Quality Control Tools Training from Divergenz Training and Consulting in February 2021, Applying Six Sigma Using Minitab\u00ae from Divergenz Training and Consulting in February 2021, Design Thinking Foundation from Divergenz Training and Consulting in February 2021, Lean Six Sigma Green Belt Trained from Divergenz Training and Consulting in February 2021, and Certified Lean Six Sigma Yellow Belt from Divergenz Training and Consulting in January 2021.