Gobeyond Partners
Caroline Green serves as a Director at Coaching for Business Ltd since April 2013, specializing in business consultancy with a focus on Continuous Improvement and IT Testing. Additionally, Caroline has been an Associate Trainer with Gobeyond Partners and The Tess Group since 2015 and 2021, respectively, providing training in Lean, Operations, and Improvement-related Apprenticeships. Experience includes roles as an Associate at DISCsimple, where Caroline enhances workplace relationships through DISC personality profiling, and as an Associate Consultant at Linea Group, delivering Continuous Improvement training. Prior positions encompass a Contract Lectureship at the University of South Wales, as well as various roles at the UK Ministry of Justice, including Programme Manager and Process Improvement Manager, where Caroline led initiatives to improve efficiency across multiple projects. Caroline's educational background includes a Postgraduate Certificate in Developing Professional Practice in Higher Education from the University of South Wales, a Bachelor of Science in European Management Science from Swansea University, and A' Levels from The Abbey School.
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Gobeyond Partners
Customer behaviour is changing. But many organisations are not keeping pace. With legacy systems, cost pressures, and agile new competitors, businesses need to think differently about the way they look at things. Gobeyond Partners is a new type of consulting firm that partners with you to solve complex customer journey challenges. By combining deep sector expertise with an award-winning approach to client service and value, we bring your transformation vision to life. As part of the Webhelp group, our people understand what it takes to deliver great customer experience. This means we connect design and transformation with the real world, working alongside your people to embed lasting change. Our customer journey view is broader and deeper, so we help you break down organisational silos and deliver a fully connected omnichannel experience. Every client and engagement counts, and every objective is guaranteed. Gobeyond Partners. Experience without boundaries.