Daleep S. is a Programme Manager at GoCardless, starting in 2021. In this role, they lead strategic projects, implements new tech tools/systems, and manages change management and transformation.
Prior to joining GoCardless, Daleep held various roles at Vodafone from 2015 to 2021. Daleep served as a Global Policy Assurance Manager, where they developed and communicated risk-based policies and established high-risk policy controls. Daleep also worked as a Project Manager, leading the decommissioning of legacy systems and migrating customers onto a new solution. Additionally, they were part of the Senior Programme Management Team as a TV Programme Management Officer, responsible for delivering a multi-million-pound transformation.
Before Vodafone, Daleep worked as a Retail Sales Consultant at an undisclosed company for a brief period. Daleep also gained work experience in different fields including casual work/waitressing/bar staff at Edgbaston Cricket Ground, front desk/medical receptionist at Bellevue Medical Centre, and held representative roles at Leicester School of Pharmacy.
Daleep also gained valuable work experience at University Hospital Birmingham, where they observed how the hospital is run by spending time with clinicians and non-clinicians. Daleep also had a work experience placement at Birmingham South Central Clinical Commissioning Group, where they were involved in several projects.
Furthermore, Daleep worked as a Front Desk Receptionist at Brandhall Dental Care, was a volunteer at Birmingham Hippodrome, and served as the Financial Director in a Young Enterprise team while pursuing their A-levels, achieving accreditation with the Young Enterprise qualification.
Daleep S, MSc, CBCI has a diverse education history. They obtained a Master's Degree (1st) in Business and Management from Aston Business School in the years 2014-2015. Prior to that, they completed a Bachelor's Degree (High 2:1) in Pharmaceutical Science from Leicester School of Pharmacy from 2011 to 2014. Their secondary education took place at Edgbaston High School For Girls from 1994 to 2011, where they completed their A-Levels in Chemistry, ICT, Mathematics, and Spanish. Alongside their formal education, Daleep S also obtained a PRINCE 2 Foundation & Practitioner certification from ILX. Additionally, they have obtained several other certifications including Effective Report Writing course from Sarah L. James, ISO22301 Lead Auditor and Train the Trainer courses from The Knowledge Academy, Internal Agile workshop from Vodafone, and Certificate of the Business Continuity Institute (CBCI) from the Business Continuity Institute (BCI).
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