Kate Kippels

Kate Kippels is an experienced operations leader with a strong background in client services and electronic data interchange. Currently serving as Director of Operations at Crisp since 2009, Kate oversees multiple teams including Client Service, Client Onboarding, Project Management, Quality Assurance, and Data Services to align operations with company strategy. Prior to this role, Kate managed Client Services and Electronic Data Interchange at SetSight from 2005 to 2009, implementing processes for error resolution and data accuracy while maintaining extensive EDI relationships. Earlier experience includes serving as Support Manager at SPS Commerce, focusing on project implementation and training staff on EDI practices. Kate holds a Master of Science in Software Management and a Graduate Certificate in Business Analytics from the University of St. Thomas, along with a Bachelor of Arts in Psychology from the University of Minnesota.