MS

Mauricio Soares

Customer Success at goFlux

Mauricio Soares has a diverse work experience spanning multiple industries. Mauricio most recently worked at goFlux in 2020 as a Customer Success professional, where they managed a portfolio of large clients in the agribusiness and steel sectors, utilizing the SaaS platform for road freight contracting. Their responsibilities included analyzing Power BI data, developing customer relationships, overseeing operations, and expanding the client base. Mauricio also worked on new projects, conducting onboarding, training, and upselling activities.

Prior to goFlux, Mauricio worked at Matchbox Brasil in 2020 as a Sales Development Representative, responsible for generating leads and supporting the sales process.

From 2016 to 2018, Mauricio worked at Kangoo Jumps Brasil in various roles. As a Commercial Supervisor, they handled sales for all channels, collaborated with the marketing department, managed budgets and orders, and qualified leads using consultative sales methods. Mauricio also served as a Junior Commercial Analyst, managing key accounts and developing sales strategies for medium-sized B2B clients in the fitness industry.

Before that, Mauricio worked at Kangoo Jumps Brasil from 2013 to 2015 as a Senior Commercial Assistant, where they conducted customer prospecting, managed budgets and orders, controlled inventory, and coordinated promotional strategies for the company's e-commerce platform.

In 2012, Mauricio co-founded HIT & FIT, where they led commercial, marketing, and communication strategies, including customer prospecting, budget management, goal setting, supplier negotiations, and organizing events and fairs nationwide. Mauricio also handled inventory control, logistics, and implemented public relations initiatives.

Mauricio's earlier experience includes working at Plano&Plano in 2010 as an Accounts Receivable Assistant, where they analyzed payment flows, managed contracts for real estate transactions, and provided support to the legal department.

Overall, Mauricio's work experience demonstrates their expertise in customer success, sales, marketing, and commercial roles across various industries.

Mauricio Soares has a diverse education history. In 2018-2020, they pursued specialized courses in Sales, Merchandising, and Marketing at Centro Universitário Senac. In 2012, they completed a degree in E-commerce Management at Internet Innovation, focusing on Digital Marketing and Performance. Prior to that, from 2008 to 2010, Mauricio earned a Technical Degree in Accounting from Senac São Paulo, specializing in the field of Accounting.

In terms of additional certifications, Mauricio obtained two certifications in Inside Sales from RD University in April 2019. There is also a certification listed for "Gerente de E-commerce e Marketing Digital" from Internet Innovation, but no information is provided regarding the institution or time of acquisition.

Links

Timeline

  • Customer Success

    November, 2020 - present