Derek Thomas possesses extensive experience in customer success and sales leadership, currently serving as Chief Customer Officer at goHappy. Previously, Derek held the position of VP Global Customer Success at Fourth and served as Director of Customer Success for US Enterprise at AppDynamics, as well as Director of Customer Success at Cisco AppDynamics. Additional roles include SVP of Sales & Customer Success, VP of Customer Success, and Director of Customer Success at Snag, along with National Sales Manager at Silver Creek Technologies. Derek earned a Bachelor of Science degree in Computer Science from Milligan College between 2000 and 2004, following secondary education at Hampton High from 1996 to 2000.
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