Maria Almeida

Maria Almeida has a diverse work experience in various companies. Maria started their career at Lufthansa InTouch in 1999, where they worked for 11 years. During their time there, they held positions such as Team and Customer Service Manager, Team Manager Assistant, Ticketing Agent, and Help Desk for Travel Agencies. Maria'sresponsibilities included managing operations, implementing strategies, recruiting and training employees, and handling customer complaints. Maria also worked on projects to improve internal processes and customer satisfaction. In 2011, they joined LECA GRAPHICS as an International Customer Service Manager and Marketing Coordinator, where they created a new International Customer Service department and implemented marketing practices. From 2016 to 2018, Maria worked on a personal project for Horizonte 2020. Currently, they are the Operations Solutions Manager at GOI, the first logistics operator in Spain focused on the transportation, assembly, and installation of bulky products. Maria'srole at GOI involves optimizing logistics processes, improving customer experience, and increasing productivity.

Maria Almeida attended Dublin Business School from 2006 to 2010, where they obtained a BA (HONS) in Business Management with a field of study in Marketing. Before that, they attended Bournemouth University International College from 1996 to 1999, where they earned a Diploma in the Business of Travel and Tourism with a field of study in Tourism. The information does not provide details about any other educational experiences.