Saul Marcus

Customer Success Specialist at Icon (Formerly VoiceFriend) at Icon

Saul Marcus has a diverse work experience spanning various industries and roles. Saul has extensive experience as a product owner and business analyst, responsible for managing and implementing various software solutions. Saul's work experience includes roles such as Senior Operations Consultant at VoiceFriend, Product Owner at Dell EMC, and Email Archiving Product Owner at the Commonwealth of Massachusetts. Saul has also worked as a consultant for Continuum, Harvard Business Publishing, Kenexa (a Division of IBM), Lionbridge, Iron Mountain Digital, and ZANTAZ, gaining experience in product marketing, customer support, and project management. Saul's expertise includes implementing agile methodologies, managing customer support, and launching new products.

Saul Marcus holds an MBA in Marketing from the Boston College Carroll School of Management, which they obtained from 1979 to 1982. Prior to that, they earned a Master of Science degree in Computer Science from the University of Massachusetts Amherst between 1975 and 1977. Saul also holds a Bachelor of Arts degree in Computer Science from the University of Pennsylvania, which they completed from 1971 to 1975.

In terms of additional certifications, Saul obtained a Certificate in Oracle from Worcester Polytechnic Institute in 2002. Saul also obtained a Certificate in 3-tier Software Development from Boston University in 2003.

Furthermore, Saul has obtained certifications in Pragmatic Marketing Foundations from Pragmatic Marketing in January 2014. Additionally, they hold a certification in Agile and Scrum Fundamentals, although specific details regarding the institution and date of acquisition are not provided.

Saul's educational journey started at Deering High School, where they completed their high school education from 1969 to 1971.

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