Alexandra Hutusoru

Alexandra Hutusoru currently serves as a Senior Customer Experience Manager at Goin’, where responsibilities include ensuring long-term satisfaction, retention, and growth of key customers while making strategic decisions to drive business value. Previously, Alexandra held the role of Customer & Account Manager at Goin’, overseeing the successful go-live of university platforms and managing client relationships. Prior experience includes various roles at Studyportals from September 2018 to January 2023, such as Account Manager and Customer Success Manager, where the focus was on assisting universities in achieving international student recruitment goals and managing client journeys. Early in the career, Alexandra worked as a Brand Promoter at Pella Events, concentrating on customer acquisition and revenue growth through marketing activities. Education was completed at Dimitrie Cantemir University in Bucharest.