Ajay Bhat, MBA, ITIL V4, is an accomplished Incident Manager at IndiGo (InterGlobe Aviation Ltd) since November 2021. Previously, Ajay served as IT Operations Manager at CMS from October 2017 to October 2021, leading a team of 40 members while documenting IT support needs and managing hardware and software inventory. Ajay's career also includes experience as Operations Manager at Fidelity Information Services (FIS) and Wipro Pvt Ltd, overseeing team leaders and compliance with performance metrics, client engagement, and business process improvement. Early career roles included Sr. Specialist Order Management at Nokia Siemens Networks and Team Leader at Motorola India Pvt Ltd, where Ajay demonstrated strong capabilities in order management and project delivery. Academic qualifications include an MBA in Finance from the Institute of Business Management and a Bachelor's degree in Commerce from Jammu University.
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