Harish Nakra

Harish Nakra is a seasoned professional with extensive experience in customer experience management, currently serving as a Senior Manager at IndiGo since April 2023. Previously, Harish held the position of Customer Experience Manager at Adani Digital Labs and has a long tenure at IndiGo, where roles included Manager, Assistant Manager, Senior Executive, and Executive, focusing on customer success and liaison between business and contact center partners. Harish began the career with IGT Solutions as a Process Associate and started in the industry as a Document Specialist at Link Consultancy. Harish holds an MBA in Operations Management from Sikkim Manipal University and a BA from Delhi University.