Gold Key | PHR
Shelby Stewart is an experienced Complex Yield Manager and Rooms Controller at Gold Key | PHR since June 2019, responsible for managing in-house reservations, ensuring accurate billing, maintaining room inventory levels, and compiling various reports. Previously held roles include Front Desk/Office Supervisor, overseeing front desk operations and coordinating guest information, and Guest Service Agent, where Shelby managed check-ins, check-outs, and customer inquiries. Prior experience includes a supervisory role at Tropical Smoothie Cafe from February 2017 to June 2019. Education was completed at Virginia Commonwealth University from 2017 to 2020.