Melissa Tunks

Melissa Tunks is a seasoned professional with extensive experience in customer engagement and operations management. Currently serving as the General Manager at GoldCare since April 2025, Melissa previously held positions at Axonify, including Manager and Senior Customer Engagement Manager, from July 2021 to April 2025. At Covarity, from January 2009 to June 2021, Melissa managed operations and services while also working as a Software Trainer and Implementation Consultant, developing client relationships and overseeing project timelines. Prior experience includes a role as Training and Implementation Consultant at AV-Base Systems, where Melissa managed customer relations for software systems, and as Pharmacy Systems Trainer at Wal-Mart Canada, where a national training program was designed for new software deployment. Melissa holds a BA in Psychology from the University of Windsor and furthered education at Fanshawe College.