Cynthia McAfee

Director Of Operations at Golden Valley Health Centers

Cynthia McAfee, MS, CMPE has over 26 years of work experience in healthcare management. Cynthia is currently the Director of Operations at Golden Valley Health Centers, where they provide ambulatory care leadership and project management. Cynthia'sresponsibilities include collaborating with internal and external executives to achieve system-wide strategic objectives. Cynthia's focus areas include improving access to care, enhancing EMR/EPIC efficiency, and addressing social determinants of health.

Prior to their current role, Cynthia worked as a Consultant for healthcare organizations, where they assisted with revenue capture, patient access, workflow analysis, and population health. Cynthia also provided assistance in setting up COVID-19 testing sites.

Cynthia's experience also includes serving as the Director of Clinical Operations at John C Fremont Healthcare District, where they implemented evidence-based protocols to improve efficiency and quality outcomes. As a Practice Manager at Confederated Salish and Kootenai Tribes, they managed multiple medical clinics and collaborated with medical directors using a Patient Centered Medical Home Model.

Other roles in Cynthia's career include working as a Consultant for Medical Consulting Services and as a Practice Manager at PARTNERSHIP COMMUNITY HEALTH CENTER. Cynthia also held the position of Director of Physician Practices at Providence St. Patrick Hospital & Health Sciences, where they managed practices across multiple locations.

Early in their career, Cynthia served as a Practice Manager/Financial Manager at Tamarack Management Inc/St. Patrick Hospital and as the Director of Satellite Operations at Western Montana Clinic/Tamarack Management Inc. In these roles, they oversaw the operations of various primary and specialty care practices.

Throughout their career, Cynthia has demonstrated expertise in areas such as physician recruitment and retention, negotiating contracts, project management, and facilitating communication between providers and staff. With their extensive experience, Cynthia has consistently focused on improving clinical performance, patient satisfaction, and financial stewardship.

Cynthia McAfee holds a Master of Science degree in Health/Health Care Administration/Management from the University of Houston-Clear Lake, which they completed from 1986 to 1988. In 2007 to 2009, they attained a certification inMedical group practice management as a Certified Medical Practice Executive (CMPE) from the American College of Medical Practice Executives. Additionally, they obtained a Bachelor of Arts degree in Education from West Liberty University, completed from 1976 to 1979.

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Timeline

  • Director Of Operations

    November, 2020 - present