Rachel Boyles

Rachel Boyles has extensive work experience in the healthcare industry, particularly with Golden Valley Memorial Healthcare (GVMH). Rachel began their career at GVMH in 2006 as a Physical Therapist. Rachel then progressed to the role of Director of Rehab and Wellness in 2008, a position they held until 2019. In this role, Rachel was responsible for overseeing the rehabilitation and wellness services provided by the organization.

In 2019, Rachel moved on to become the Executive Director of Home Based and Therapy Services at GVMH. This role involved leading the growth and development of ancillary and outreach clinical services, including rehab and wellness, cardiopulmonary rehab, home services, and hospice. Rachel collaborated with department leaders and front line staff to achieve operational goals aligned with GVMH's strategic plan.

Rachel's successful track record led to their promotion as the Chief Service Officer at GVMH in 2023. In this current position, they are responsible for overseeing service line growth and development, marketing strategies, provider relations, and customer satisfaction initiatives. Rachel also engages with department leaders and front line staff and facilitates community outreach.

In addition to their experience at GVMH, Rachel briefly worked at Golden Valley Memorial H as the Executive Director of Service and Experience, starting in 2021.

Overall, Rachel Boyles has a strong background and expertise in healthcare administration and has played key roles in improving service delivery and fostering positive relationships within the healthcare organization they have worked for.

Rachel Boyles obtained a Master's degree in Healthcare Administration from the University of Missouri-Columbia, which took place between the years 2008 and 2010. Prior to that, they completed another Master's degree in Physical Therapy at the same university from 2001 to 2006.