Service Coordination and Management

The Service Coordination and Management team at Wellpoint is dedicated to ensuring seamless delivery of healthcare services to members enrolled in Medicaid plans across various states. This team includes roles such as Care Coordinators, Field Service Coordinators, and Case Managers who work together to provide comprehensive support, manage care plans, and coordinate necessary medical and social services. Their goal is to enhance overall health outcomes by offering personalized and continuous care, addressing both medical and social determinants of health.