Billy Workman

Service Assurance Network Technician, Tier III at Golden West Telecommunications

Billy Workman possesses extensive experience in telecommunications and IT services, currently serving as a Service Assurance Network Technician, Tier III, at Golden West Telecommunications since September 2018 and previously in various roles including Tier II and NOC Agent. As the owner of AI Consulting since June 2005, Billy specializes in Managed IT Services with a focus on Backup and Disaster Recovery. Previous leadership roles include President at Transource Truck & Equipment, Service Manager at Sheehan Mack Sales & Equipment, and Service Manager/System Administrator at Glover's Truck Parts & Equipment, where oversight included a service department and IT management for a large OEM Truck Dealership. Billy began a career in IT as a Systems Analyst at Baldwin & Shell Construction Company from 2000 to 2005. Educational credentials include an AAS in Computer Information Services from Pulaski Technical College, a Nuclear Propulsion Engineering certification from Navy Nuclear Power School, and a high school diploma with a focus on Information Services.

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