Colin Williams

Colin Williams is an experienced Technical Support Specialist with a strong background in providing IT support to global users across multiple organizations. Currently at Golub Capital since March 2021, Colin manages IT support for over 1,000 users, with expertise in operating systems such as Windows 10/11 and MacOS, as well as collaboration tools like Office 365, Teams, Zoom, and Okta. Prior experience includes a role at Sisense, where Colin supported more than 800 users and handled new hire onboarding, and at MarkLogic, where responsibilities included supporting 500+ users and managing ticket incidents using NetSuite and Jira.